Culture Brewing Co – Return Merchandise Authorization
ONLINE ORDER EXCHANGE OR RETURN POLICY:
If you ordered merchandise from our online store that does not fit, you need a new size, item is defective, or you simply did not like the item – you may return it to us within 30 days of the date of purchase (listed on your emailed receipt). Returns or exchanges of clothing related merchandise must be unworn, and in the same condition in which you originally received it. All glassware must be unused, undamaged and in the same packaging in which you received it. All shipping fees pertaining to returned or exchanged goods will be the responsibility of the customer. Refunds, where applicable, will be returned within 30 days of receiving the returned goods at our warehouse. Items received at our distribution facility that do not follow the above policies will not be credited for a refund or may be subject to a restocking fee.
In order to ensure that your refund or exchange is received and processed correctly and promptly, please complete the following form in its entirety: